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SPRING 2017 NEWSLETTER
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Home :: Success Stories :: Matt - learning to ask for help

The following is a statement by MHA case manager Synda Whitmer, given in February 2005.

Matt* came to the shelter several years ago and was discharged almost immediately due to severe gang involvement, drug use, and refusal to work with staff. In 2003, he was hospitalized and upon his discharge was placed at Spring Street again.

After assessing him for a day or two the case manager approached him to discuss his well-being and a housing plan. He was cold, non-communicative, and stated, "I do not need your help."

Later that day, Matt came into the office and spoke with the case manager, stating that while he knew he really needed support and assistance, he was unsure how to ask for it. We sat down and had a wonderful conversation about where he had been and the changes he wanted to make in his life.

Several months later he moved up into Transitional Housing and got permanent work. He has grown so much as an individual while living at Spring Street. One will regularly see him smiling or telling jokes. He is one of the kindest people I know. He often takes young residents under his care providing support and encouragement.

Matt will continue to persevere and define his own success.

*Indicates that the name has been changed to protect privacy






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